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How Digital Marketing is Changing, and What You Need To Do To Adapt

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July 14, 2019


The online landscape is changing the marketing world in three key ways. Consequently, a business that applies neuromarketing and neurology strategies witness better results. Just as importantly, firms can set themselves up for long-term success by understanding the new online consumer. 


Practical vs. Technical 

First of all, research shows that most online buyers are business executives. Their purchase and decision-making process is much different than chief information officers (CIOs) and IT professionals. Neuromarketing requires advertisers to adapt to this change.


Instead of focusing on the technical features of a product, sellers must focus on its usefulness to the buyer. This is because business executives are mostly concerned about how a software or product can help their firms succeed. In contrast, traditional IT buyers are more interested in technical product descriptions and features.


Anonymous Customers 

When neurology is applied, marketing campaigns can be very efficient at catering to the new type of buyer. Even more when advertisers consider how the online selling cycle is different than the traditional, face-to-face one. Studies show that consumers go through 60-85% of the decision making process before they make initial contact with the seller. 


In large part, this is because buyers prefer to remain anonymous, educate themselves, and conduct online research before purchasing a product or software. Rather than making sales scripts a priority, sellers should focus on creating user-friendly websites that visitors can easily navigate through.


Meanwhile, engaging product pages and attention-grabbing visuals can go a long way. Including video content, rather than static pages, is a great way to retain visitors’ attention and showcase products. This gets them to spend more time on your website and increases the likelihood that they will share product pages with their colleagues. 


A Shorter Campaign Cycle 

Lastly, the new marketing paradigm became much faster and more immediate. This is especially true in the tech industry. Traditionally, it used to take advertisers several weeks or months to prepare a marketing campaign. Likewise, tracking its results and effectiveness took a long time. 


Today, creating and launching an online ad is very quick and easy. Similarly, marketers can measure its performance immediately and have more tools at their disposal to do so. They can reach their audience through emails, social media promotions, search engine campaigns, and so forth. Advertisers can also monitor the number of people who visit their website, the average video view time, where users hover their mouse, and more.


Most noteworthy, online campaigns are cheaper than traditional ones. Yet, the costs aren’t as immediate. In a face-to-face selling environment, consumers paid for products in one sum. A single sale was enough to cover all marketing costs. On the internet, however, users prefer to pay monthly increments. Firms and businesses that account for and understand this are a step ahead of their competitors.


All in all, advertisers can prepare for the future by adapting to the new buyer, selling cycles, and marketing timelines. Applying neurology and neuromarketing boosts engagements and returns. 


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Sharka Chobot
Sharka Chobot
Sharka Chobot is the creator of the CRM product category (1995) and Chief Transformation Officer of Neural Impact. Sharka applies research from behavioral economics, neuroscience and persuasion psychology to help technology providers develop an effective customer acquisition and go to market strategy. She has over 30 years of technology-specific expertise and teaches behavioral marketing at universities in Canada. Sharka has worked with hundreds of tech companies on six continents to develop their cloud product, packaging, pricing, and vertical market strategy and to accelerate their transition to a SaaS business model.

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