Main Responsibilities:

  • Manage and participate in the ongoing development, implementation, and support of company-wide IT infrastructure while following best practices and sound risk management.
  • Install and configure laptops, desktops, servers, virtual machines, software, networks, and printers.
  • Implement special projects as they arise e.g., Active Directory, upgrading legacy systems, security improvements, software installation and setup for specific teams, etc.
  • Manage external service providers e.g., ISP, consultants for larger, complex projects.
  • Proactively identify, prioritize, diagnose, and resolve technical issues.
  • Perform hardware and software setup and takedown for staff onboarding and offboarding.
  • Organize, purchase, and maintain inventory of IT equipment and software licenses.
  • Maintain quality documentation for systems and procedures.
  • Train and mentor technical team members.
  • Administer IT policies.
  • Other duties as assigned.

You will be a great fit if you have:

  • 3-5 years of proven IT experience in a multi-user/office environment including a key role in implementing projects such as network upgrades, server installations/migrations, etc.
  • Relevant degree, diploma, or IT certifications.
  • Creative thinker and problem solver with hands-on troubleshooting skills, attention to detail, thoroughness, and follow-through.
  • Excellent verbal and written communication skills.
  • Ability to organize, prioritize, and maintain a high quality of work.
  • Positive attitude, a can-do approach, and willingness to roll up your sleeves and pitch in as required.
  • Coding skills are a bonus.

Perks for you

  • Work from home
  • Opportunity to travel
  • Flexible hours
  • Competitive Salary
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