Your revenue growth and profitability is dependent upon efficiently delivering projects that meet customer expectations, are completed on time and on budget. You have new hires or existing professional services experts with years of delivery experience and possibly even Microsoft product knowledge as well. What many Microsoft partner delivery teams lack is the ability to resolve conflicts, manage client emotions and fears, get buy in and upsell. This Neural Impact program is a series of bi-weekly workshops with Business Central consultant recruits designed to help them develop a set of standardized project delivery strategies and techniques that support value creation and differentiation.
Videos, tools, and content will be available for participants for self-study and workbooks will be provided to complete homework. All self-study and homework will be checked for completeness, and instructors will review a sample homework submission at the beginning of each training session to allow participants to validate their results.
Self-study and homework time commitment of 2-3 hours per session.
Cost per partner: $x,xxx
Partners require further investments in training programs to upskill existing employees or help new hires get up to speed.
Sales and Project delivery teams are focused on customers’ technical business system requirements and processes. Project teams struggle with linking digital transformation to value generation ($) and key performance indicators.
Many consultants are technical/process specialists in narrow disciplines (warehousing, finance, production) and lack a holistic view of what drives client success from an overall business perspective.
Limited selling, objection handling, and client relationship skills in project delivery team s.
Limited accountability/ownership of customer value realization.
Employee job satisfaction, and thus retention, are low making growth difficult.
Engaging Emotionally, Engagement Psychology, Personas & Communication Styles
Chief Growth Officer
With over 15 years’ of experience in leadership and consulting in the IT sector, Christian is passionate about developing people and organizations. As the former CEO of one of Germany’s largest Microsoft partners, Christian understands and has successfully navigated the cloud transformation journey. As the leader of both customer acquisition and project delivery teams, Christian knows how to build teams that deliver value.
Chief Sales Strategist
Joe brings decades of experience in the realm of business advisory services, with a laser focus on fostering growth and enhancing customer acquisition. His expertise extends beyond conventional sales processes, embracing the principles of behavioral science to help professional services and technology firms optimize their go-to-market strategies. Joe is renowned for his ability to shift sales approaches from traditional feature-and-function selling to a strategy deeply rooted in industry-specific and business value propositions, harnessing the power of neuro-engagement concepts. During his tenure at RSM, Joe’s leadership steered the business applications consulting practice through a remarkable transformation, propelling significant growth. Under his guidance, the team expanded from a modest 4 sellers generating $15 million in revenue to a formidable force of 32 sellers, collectively driving over $500 million.