Neural Impact at Directions North America 2026

We look forward to seeing you in Booth B5

Florida 2026 Session Resources

We Know Microsoft Partners — and How to Help You Grow.

We Help Microsoft Partners Turn Marketing into Momentum.

See which Marketing Services will accelerate your growth.

Marketing Strategy & Execution

Come & See Us at Directions!


Mark Stuyt

Sharka Chobot

Joe DeHaai

Inge Boubez

Jordy Starling

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Area of Expertise Book a meeting with How to Contact
AI & Sales Leadership Mark StuytSee Calendar
Neuroscience, AI and marketing strategySharka ChobotSee Calendar
Practice Development, Sales Execution and Continuous Customer EngagementJoe DeHaaiSee Calendar
GTM, Demand Gen, Channel Strategy, AIInge BoubezSee Calendar
Video Strategy, Processes and AI Best PracticesJordy StarlingSee Calendar

Directions Florida Speaking Engagements

Presented By:

Sharka Chobot

Chief Transformation Officer

Day 2 – Wednesday, Nov 5 

11:15am – 12:00pm

Hall 7A

AI adoption isn’t just a technological challenge—it’s a human one. Buyers often face fear, uncertainty, and skepticism when evaluating and using AI solutions, slowing decision-making and hindering adoption. Trust is the critical factor: partners who demonstrate transparency, reliability, and ethical AI practices will accelerate buying decisions, win more deals and unlock value faster.

In this session, you will learn the psychological and organizational factors influencing AI buyer behavior, and how to overcome emotional fear and resistance to increase buy in on both sides of the fence.

You will also learn practical strategies to build trust in AI offerings, from clear communication of capabilities and limitations to evidence-backed use cases. We’ll highlight how aligning AI initiatives with buyers’ goals and demonstrating measurable outcomes reduces hesitation and fosters long-term adoption. Learn how to build trust as the foundation of the buyer journey to achieve sustained AI adoption.

Neural Impact’s Directions 2026 Sessions Slide Decks

Presented By:

Inge Boubez

Chief Marketing & Growth Strategist

Day 3 – Thursday, Nov 6 

11:00am – 11:45am

PCC Level 1 – 1.G

Today’s buyers increasingly ask AI to summarize options, assess credibility, and recommend who to trust, often before visiting a website or engaging sales. If AI cannot clearly interpret your capabilities, outcomes, and differentiation, you become invisible at the moment it matters most.

In reality, AI evaluates signals from across your entire organization to decide whether you are worth recommending:

  • Delivery approach and services model
  • Proof points and measurable outcomes
  • Positioning, focus, and credibility signals

In this implementation-focused session, Inge Boubez presents a practical cross-functional framework paired with a technical SEO + GEO execution playbook built specifically for Microsoft partners competing in AI-driven discovery.

You will learn how to:

  • Understand how AI discovery differs from traditional search
  • Align leadership, sales, delivery, and marketing around one clear, repeatable story for AI and buyers
  • Strengthen trust and credibility markers
  • Apply neuroscience principles that explain how buyers form trust, remember value, and take action
  • Use schema strategically to improve AI interpretation and trust
  • Design high-impact persona, industry, FAQ, and case study pages that match how buyers ask questions

You will leave with a shared language your organization can align around, plus a prioritized roadmap your teams can execute together, so you are not just found, but chosen when AI is shaping the shortlist.

Neural Impact’s Directions 2026 Sessions Slide Decks

Presented By:

Mark Stuyt

Chief Engagement Officer

Wednesday, Nov 5 

5:15pm – 6:00pm

Hall 7 – Level 1 – 1.C + 1.D

Your customers aren’t saying “no” to AI because they don’t see the value. They’re hesitating because they’re overwhelmed by too many solutions and options and uncertain about their value. AI solutions offer complexity and too little clarity. In today’s saturated business solution market, buyers are emotionally exhausted and unsure how AI solutions fit into their business not just today but long term. This session equips Microsoft sellers and partners with a neuroscience-backed approach to cut through the noise, lower the emotional barrier to adoption, and build trust.

 

Neural Impact’s Directions 2026 Sessions Slide Decks

Presented By:

Joe DeHaai

Chief Impact Officer

Tuesday, 4 Nov 

11:15 am – 12:00 pm

PCC Level 0 – 0.A + 0.B

ERP partners are not failing at customer engagement. Rather, they are optimized for a world that no longer exists.

AI is accelerating a shift that many partners sense but struggle to name. Expectations after go-live are changing, and long-standing assumptions about support, value, and engagement are being quietly challenged.

In this keynote, Joe DeHaai from Neural Impact explores why traditional customer engagement models are starting to break down, the neuroscience behind trust, bias, and resistance to change, and how AI is acting as a forcing function for a new kind of partner–customer relationship. Attendees will leave with a clearer understanding of why a change in their customer engagement model is inevitable and what it will take to remain relevant, trusted, and differentiated as customer expectations continue to
evolve.

Neural Impact’s Directions 2026 Sessions Slide Decks

Presented By:

Jordy Starling

B2B Video Marketing Consultant & Producer

 

Monday, 27 Apr 2026 

5:30 pm – 6:15 pm

Room: Celebration 14-15

There are many useful AI tools available for video production. But there are considerable risks associated with using these tools incorrectly. Humans are proving to have strong emotional reactions to inauthentic and overuse of AI generated or assisted content? Is AI “slop” in marketing having an adverse effect on brands? How do you strike the right balance between efficiency and authenticity to ensure you are still emotionally engaging your buyers and not putting your brand at risk?

This session considers the most current state of AI video marketing tools and processes and finally gives light to the right and wrong ways to use AI in video marketing. Discover easy-to-use tools for planning, remote recording, quality enhancement, and editing workflows. We’ll also explore creative uses for generative AI without risking your buyer’s emotional bias to your brand.

By the end of this session, you’ll have a clear, actionable framework for adopting AI into your video workflow for saving time and money while delivering emotion-based high-impact videos that engage your audience and drive results.

Takeaways:

  • A proven framework of AI and Non-AI tools for successful workflow
  • Empowering your team to adopt video more easily
  • Finally, some clarity on an approach to using AI with video marketing
  • Real-world inspiration from example videos

Neural Impact’s Directions 2026 Sessions Slide Decks

Upcoming Masterclass Dates: Oct. 22, 2025 & January 14, 2026

7:00am-8:30 Pacific Time

5 Week Training Investment:

$1,800 US per participant $4,500 US per partner company (up to 5 participants)

Register Now

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The global Business Applications SMB market represents a huge opportunity for partners, but targeting small and medium sized businesses within the cloud-buying landscape requires a shift in how you sell, market, and package cloud-based business applications. A sales, marketing, and delivery foundation that can reach a higher volume of customers, deliver faster time to market, and enable the business to scale and expand globally all while maximizing margins is critical to success.

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Contact Information

We look forward to seeing you in booth B5 in the ISV expo! Should you need to reach us on site, you can text or whatsapp:

Mark +1 (604) 617-8522 mark@neuralimpact.ca

Sharka +1 (604) 612-2008 sharka@neuralimpact.ca

Joe +1 (317) 989-7931 joe@neuralimpact.ca

Inge +1 (604) 807-7070 inge@neuralimpact.ca

Jordy +1 (250) 808-7161 jordy@neuralimpact.ca

Svitlana +1 (778) 706-7264 svitllana@neuralimpact.ca