Reading Time: 3 minutes
October 19, 2016

Are Default Options Going to Increase Your Revenue?

Reading Time: 3 minutes Have you ever visited an airline’s website intending to just buy a flight, and then had to actively deselect in order for the add-on trip insurance, hotel and […]
October 26, 2017

Lessons in Language

Reading Time: 3 minutes   We are all aware of the power of language; good jokes make us laugh, sad stories make us tear up, and curse words make us […]
February 27, 2018

7 Self-Destructive Negotiating Mistakes You’re Probably Making

Reading Time: 3 minutes   Unless you can read your customer’s mind like Dr. Xavier, you’ll have to rely on other skills to avoid being taken advantage of during IT […]
July 14, 2019

The Neuroscience of Negotiations

Reading Time: 2 minutes July 14, 2019    Negotiation is the way we get what we want, no matter what it is. In today’s world, every decision involving more than […]